SHIPPING POLICY

Effective Date: September 30, 2026

REVENANT uses a pre-order model for select products. Because pre-order products are produced based on customer demand, they require additional time before they are ready to ship.

1. PRE-ORDERS

Pre-order products are not immediately available for shipment.

When you place a pre-order, your order is first collected during the designated pre-order period. After the pre-order period closes, REVENANT places the production order with its manufacturer.

The general process is:

  1. Pre-order period remains open for customers to place orders.

  2. The pre-order period closes.

  3. REVENANT places the production order with the manufacturer.

  4. The manufacturer produces the ordered products.

  5. The finished products are shipped to REVENANT.

  6. REVENANT receives, inspects, and prepares the products for customer fulfillment.

  7. Orders are packaged and shipped to customers.

  8. Customers receive tracking information once their order has shipped.

2. ESTIMATED FULFILLMENT TIME

Unless a different timeframe is stated on the individual product page, pre-order products are estimated to ship approximately 8–12 weeks after the pre-order period closes.

The pre-order period itself may remain open for 1–2 months, depending on the product and launch.

This means the total time from placing a pre-order to receiving the product may be longer than the 8–12 week fulfillment estimate.

Any estimated timeline shown on a product page should be reviewed before placing a pre-order.

3. FULFILLMENT DELAYS

Estimated fulfillment times are estimates and may be affected by circumstances such as manufacturing delays, quality-control issues, transportation delays, customs processing, carrier delays, or other circumstances outside of REVENANT's reasonable control.

If REVENANT becomes aware of a significant delay that affects the estimated fulfillment timeframe, we will provide an update when appropriate.

If a delay results in a change to a promised shipping date, any cancellation or refund rights required by applicable law will be honored.

4. SHIPPING AFTER FULFILLMENT

Once your order has been received by REVENANT, inspected, and prepared for shipment, it will be packaged and shipped to the address provided at checkout.

You will receive tracking information when your order has been shipped.

The delivery timeframe provided by the shipping carrier is separate from REVENANT's pre-order production and fulfillment timeframe.

5. SHIPPING CARRIERS

REVENANT may use different shipping carriers depending on the destination, service availability, package size, and other shipping considerations.

Carrier delivery estimates are provided by the carrier and are not guaranteed by REVENANT.

6. SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you need to correct your shipping address, contact REVENANT as soon as possible.

Address changes cannot be guaranteed once an order has been processed or shipped.

Additional shipping costs may apply if an order must be reshipped because an incorrect or incomplete address was provided.

7. LOST, STOLEN, OR MISPLACED PACKAGES

Once an order has been shipped, customers should use the provided tracking information to monitor delivery.

If tracking shows that a package was delivered to the shipping address provided at checkout but cannot be located, customers should first check the delivery area and contact the shipping carrier.

REVENANT is not responsible for packages that are lost, stolen, or misplaced after confirmed delivery, except where otherwise required by applicable law.

8. SHIPPING COSTS

Any applicable shipping charges will be displayed during checkout before the order is completed.

Shipping charges are separate from the product's pre-order fulfillment timeframe.

9. INTERNATIONAL SHIPPING

If REVENANT offers international shipping, customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless otherwise stated at checkout.

International delivery times may vary due to customs processing and other factors outside of REVENANT's control.

10. SHIPPING AND RETURNS

This Shipping Policy covers REVENANT's shipping and fulfillment practices.

For information regarding returns, refunds, exchanges, defective products, incorrect products, and the 10% restocking fee applicable to eligible in-stock returns, please review our Returns & Refunds Policy.

11. CONTACT

For questions regarding shipping or an existing shipment, please contact:

REVENANT
Fresno, California
Email: [YOUR EMAIL ADDRESS]

By placing a pre-order, you acknowledge that pre-order products require additional production and fulfillment time and are not expected to ship immediately.